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Daphne's Story

Daphne's Story

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Erna, Response Operator since 2012

"I love the way the company values its clients and employees and places a high priority on integrity, clear communication and direction." Erna Milanovic, Response Operator since 2012

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Tristan, Customer Service since 2008

"Working at VitalCall is always interesting, be it from the phone calls from clients or family members, or from the many different tasks that need to be completed each day. It is also rewarding to know...

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Kathleen, Customer Service since 2010

"I get great gratification from working with a company that is commited 110% to its clients, 24/7. Receiving daily compliments from customers is so rewarding and truly a pleasure." Kathleen Barber,...

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Stephanie, Customer Service since 2011

"When our customers call, I feel we can help them with ease by putting their minds at rest. I feel like I’m helping someone in the community at a time of need and making a difference in someone’s...

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Nancy

"I’m proud to say that my 95-year-old grandmother is still living on her own. While she lives in a small country town and there is a great sense of neighborhood and community, the Vitalcall unit gives...

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Thomas Lawson

"We have busy lives, and even though we try to visit dad as much as we can, we can't be there all the time. Having a VitalCall for dad has given our family peace of mind, knowing that someone is...

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Daphne's Story

Daphne's Story

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Erna, Response Operator since 2012

"I love the way the company values its clients and employees and places a high priority on integrity, clear communication and direction." Erna Milanovic, Response Operator since 2012

View Article


Kathleen, Customer Service since 2010

"I get great gratification from working with a company that is commited 110% to its clients, 24/7. Receiving daily compliments from customers is so rewarding and truly a pleasure." Kathleen Barber,...

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Nancy

"I’m proud to say that my 95-year-old grandmother is still living on her own. While she lives in a small country town and there is a great sense of neighborhood and community, the Vitalcall unit gives...

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Thomas Lawson

"We have busy lives, and even though we try to visit dad as much as we can, we can't be there all the time. Having a VitalCall for dad has given our family peace of mind, knowing that someone is...

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APi Group Completes Acquisition of VitalCALL’s Parent Company Chubb Fire &...

APi Group completes acquisition of VitalCALL’s parent company Chubb Fire & Security. For more information, please read the following Press Release.

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Emergency Response Pendants are not just for the Elderly

A personal emergency alert device is not just for the elderly. While VitalCALL presents a product perfectly suited for the elderly who wish to continue living independently, our devices are not just...

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Emergency Pendants for Seniors Provide Unmatched Independence

The number of older individuals in Australia continues to grow and, for many of them, not being able to remain in their homes and live by themselves can be very frustrating. With today’s modern...

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Guide to Personal Emergency Alarms for Seniors

VitalCALL has been operating for over 40 years and has been providing Australian seniors with emergency alarm systems and personal alarm pendants. We are fully dedicated to ensuring all seniors are...

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Are you ready for the 3g Mobile network closure?

The 3G Mobile Network is shutting down in August 31, 2024. Major telecommunications providers have already started this process so it is important to start migrating to 4G now! You may have already...

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10 Simple and Effective Safety Tips for Seniors

As we age, our physical abilities may decline, making it more challenging to complete daily tasks safely. Seniors are particularly vulnerable to falls, accidents, and other hazards, which is why it is...

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4 Major Reasons For Elderly Falls in Australia

Falls are a significant concern for the elderly population in Australia, and their consequences can be devastating. Despite various fall prevention strategies in place, the number of elderly people...

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Empowering Independence: Supporting Seniors Living Alone In Australia

According to the Australian Bureau of Statistics (ABS), as of 2021, there were approximately 3.9 million Australians aged 65 and over, accounting for 15% of the total population. Of these, a...

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